Returns & Exchanges
At Jazz Legend Lessons, we want to ensure you are completely satisfied with your musical journey. If our instructional materials do not meet your expectations, you may request a full refund or exchange within 30 days of purchase.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the specific reason for your return to receive a Return Authorization code.
- 2.Prepare the Materials
For physical books or DVDs, ensure items are in their original packaging; for digital courses, ensure you have not completed more than 25% of the curriculum.
- 3.Submit for Review
Ship physical goods back to our warehouse using the provided label or wait for our digital team to verify your course access logs.
- 4.Receive Your Refund
Once your return is processed, a credit will be applied to your original method of payment within 5 to 7 business days.